Privacy Policy
Effective date: October 19, 2026.
New Holland PA Drain Cleaning ("we", "us") operates newhollandpadraincleaning.com as a referral service connecting callers with independent local plumbing professionals. This policy describes what information we handle, why we handle it, and how to ask us about it. It does not cover information you share directly with an independent professional after your call is connected; their practices are their own.
Call recording and tracking
Calls may be recorded and tracked for quality, training and routing purposes. We use call-tracking numbers to connect your call to the right local professional and to match calls for billing and quality review. If you prefer not to be recorded, please say so at the start of the call.
Call-tracking numbers may change over time. The number shown on this site is the number to call, and it routes to the same dispatch line. We keep basic records of calls we connect, such as the time and duration of the call and the number dialed, for routing, quality review and billing purposes.
Information we collect on this site
This site has no contact forms, accounts or checkout, so we do not ask you to type in your name, address or email. Information we may receive is limited to:
- Information you give us on a call, such as your name, phone number, address and a description of the drain problem, so the call can be routed and the visit arranged.
- Standard server logs kept by the site's hosting provider, such as IP address, browser type and pages requested, used for security and to keep the site running.
Cookies
This site does not set cookies and does not run analytics or advertising trackers. Fonts are served from this site, so no font provider receives your IP address. The only tracking used is the call-tracking number on the phone line, not anything on this website.
How we use information
- To route your call to an appropriate independent local professional and arrange the visit.
- To review call quality and improve routing.
- To comply with legal obligations and resolve disputes.
No sale of personal data
We do not sell your personal data. We share call information only as needed to connect your call and arrange the visit with an independent local professional, and with service providers who help us operate this site, under obligations to protect it.
Your requests
To ask about the personal information we hold about you, or to ask us to correct or delete it, contact us by phone at (223) 245-0051. We will respond to reasonable requests as required by applicable law.
Changes to this policy
We may update this policy from time to time. The effective date above will change when we do. Continued use of this site after a change means you accept the updated policy.